• 📱 Returns for NEW Phones

              We want you to feel confident when shopping at Accessories73Store. All new phones include a 30‑day return window starting from the day your order is delivered.

              Acceptable Return Conditions

              • Unopened items: Eligible for a full refund

              • Opened but unused items: May be subject to a 10–15% restocking fee

              Non‑Returnable Conditions

              We cannot accept returns if the device has:

              • Been activated, used, or modified

              • Missing accessories or original packaging

              • Tampered serial numbers, IMEI labels, or seals

              • New physical damage after delivery

              Defective New Phones

              If your new phone arrives defective:

              • Report the issue within 14 days

              • You may choose a free replacement, repair, or full refund

              • Manufacturer warranties (when applicable) may cover issues after the return window

               

              ♻️ Returns for REFURBISHED Phones

              All refurbished phones include a 30‑Day Satisfaction Guarantee. You may return the device for any reason as long as it is returned in the same condition it was received.

              Acceptable Return Conditions

              • Must match the original condition grade (A/B/C)

              • No new cracks, dents, water damage, or signs of misuse

              • Must include all accessories listed on the product page

              Defective Refurbished Phones

              If your refurbished phone arrives defective:

              • Report the issue within 30 days

              • We will provide a replacement or refund, depending on availability

               

              📦 Return Shipping Costs

              We provide FREE return shipping for:

              • Damaged items

              • Defective items

              • Incorrect items received

              Buyer’s Remorse Returns

              • New phones: Free return shipping; restocking fees may apply

              • Refurbished phones: Free return shipping; restocking fees apply only if accessories are missing

              All approved returns receive a prepaid return label.

               

              💰 Refund Processing

              Once your return arrives at our facility and passes inspection:

              • Refunds are issued within 3–5 business days

              • Funds are returned to your original payment method

              • Expedited shipping fees (if selected) are non‑refundable