🔄 Returns & Refunds Policy 

At Accessories73Store, we want every customer to shop with confidence. All of our factory‑unlocked smartphones—whether new or refurbished—are backed by clear, fair, and transparent return policies designed to protect both you and your purchase.

 

📱 Returns for NEW Phones

All new phones include a 30‑day return window starting from the day your order is delivered.

✔ Acceptable Return Conditions

  • Unopened items: Eligible for a full refund

  • Opened but unused items: May be subject to a 10–15% restocking fee

❌ Non‑Returnable Conditions

We cannot accept returns if the device has:

  • Been activated, used, or modified

  • Missing accessories or original packaging

  • Tampered serial numbers, IMEI labels, or seals

  • New physical damage after delivery

⚠️ Defective New Phones

If your new phone arrives defective:

  • Report the issue within 14 days

  • Choose a free replacement, repair, or full refund

  • Manufacturer warranties apply after the return window closes

 

📱 Returns for REFURBISHED Phones

All refurbished phones include a 30‑Day Satisfaction Guarantee. You may return the device for any reason as long as it is returned in the same condition it was received.

✔ Acceptable Return Conditions

  • Must match the original condition grade (A/B/C)

  • No new cracks, dents, water damage, or misuse

  • Must include all accessories listed on the product page

⚠️ Defective Refurbished Phones

If your refurbished phone arrives defective:

  • Report the issue within 30 days

  • We will provide a replacement or refund, depending on availability

 

🚚 Return Shipping Costs

We provide FREE return shipping for:

  • Damaged items

  • Defective items

  • Incorrect items received

 

🔁 Buyer’s Remorse Returns

  • New phones: Free return shipping; restocking fees may apply

  • Refurbished phones: Free return shipping; restocking fees apply only if accessories are missing

All approved returns receive a prepaid return label.

 

💳 Refund Processing

Once your return arrives at our facility and passes inspection:

  • Refunds are issued within 3–5 business days

  • Funds are returned to your original payment method

  • Expedited shipping fees (if selected) are non‑refundable

 

📍 About Accessories73Store

Accessories73Store is based in Houston, TX, offering factory‑unlocked smartphones with honest pricing, fast USA shipping, secure checkout, and verified clean IMEI devices. Every phone is fully tested and accurately described to ensure a smooth and trustworthy shopping experience.